2018 Ram 2500 Radio Issues

If you own a 2018 Ram 2500, you may have experienced some frustrating issues with your radio. From no sound to static or connectivity problems with Bluetooth or satellite radio, these issues can be a major inconvenience and may even prevent you from fully enjoying your vehicle.

That’s where we come in. Our goal is to provide expert tips and strategies for troubleshooting and fixing radio problems in the 2018 Ram 2500.

Whether you’re a seasoned DIY enthusiast or new to vehicle maintenance, we hope these tips will help you get your radio back up and running smoothly. Let’s get started!

5 Common radio issues in the 2018 Ram 2500:

The most common radio issues in the 2018 Ram 2500 include:

  1. Touch screen delamination: The touch screen on the Uconnect infotainment system can start to delaminate, or separate from the underlying display. This can cause the screen to become unresponsive or to display incorrect information.
  2. Random reboots: The radio may randomly reboot, causing it to lose all settings and memory.
  3. No sound: The radio may produce no sound at all, or the sound may be intermittent.
  4. Glitchy touchscreen: The touchscreen may be unresponsive or may respond erratically to input.
  5. Frozen screen: The radio screen may freeze or become unresponsive.

Other issues:

Other common radio problems in the 2018 Ram 2500 include problems with the display, such as a blank or flickering screen, or issues with buttons or controls, such as unresponsive or stuck buttons.

5 Steps to Solve Your Ram 2500 Radio Issues

Before you get started, it’s important to consult your owner’s manual and exercise caution when working on your vehicle. If you feel uncertain or uncomfortable tackling these issues on your own, it’s always a good idea to seek professional help.

Step 1: Reset the radio

There are two ways to reset the radio in a 2018 Ram 2500:

reset the radio in a 2018 Ram 2500

Soft reset: This will restart the radio and clear any minor glitches. To perform a soft reset, press and hold the volume knob and the tuner knob at the same time for 10-20 seconds.

Hard reset: This will reset the radio to factory default settings. All saved settings, presets, and favorites will be erased. To perform a hard reset, press and hold the temperature up and down buttons simultaneously for at least five seconds. Navigate the menu that comes up on the screen and choose the option that prompts you to reset to factory settings. After choosing this option, wait about 30 seconds while the system reboots.

Important note: A hard reset will erase all saved settings, presets, and favorites. Make sure to back up any important data before performing a hard reset.

You can also check out the video:

Step 2: Check the fuse

One of the first things to check when troubleshooting radio problems in the 2018 Ram 2500 is the fuse. A blown fuse can cause a variety of electrical issues, including problems with the radio. To check the fuse:

  • Locate the fuse box. On the 2018 Ram 2500, the fuse box is typically located under the dashboard or under the hood. Consult your owner’s manual for the exact location.
  • Once you’ve found the fuse box, look for the radio fuse. The radio fuse will be labeled with a description or a number that corresponds to the radio circuit.
  • Using a fuse tester or a multimeter, test the fuse to see if it is blown. If the fuse is blown, it will not conduct electricity and the tester or multimeter will indicate an open circuit.

If the fuse is blown, you’ll need to replace it with a new one of the correct amperage. Make sure to use a fuse with the correct amperage rating, as using a fuse with a higher or lower rating can cause damage to your vehicle.

To replace the fuse:

  1. Turn off the ignition and remove the key.
  1. Using a pair of pliers or a fuse puller, remove the blown fuse from the fuse box.
  1. Insert a new fuse of the correct amperage into the fuse box. Make sure the fuse is fully seated and the fuse box cover is securely in place.
  1. Turn the ignition back on and test the radio to see if the issue has been resolved.

Step 3: Check for updates or software issues

Another potential cause of radio problems in the 2018 Ram 2500 is a software issue or the need for an update. To check for updates or software issues:

  • Through the infotainment system: Many 2018 Ram 2500 models have an infotainment system that allows you to check for updates or software issues. Consult your owner’s manual or the manufacturer’s website for instructions on how to do this.
  • By visiting the manufacturer’s website: You can also check for updates or software issues by visiting the manufacturer’s website.

Step 4: Check and clean the antenna

To locate the radio antenna on a 2018 Ram 2500, you’ll need to refer to your owner’s manual or consult with a mechanic. The antenna may be located on the roof, hood, or fender of the vehicle, depending on the model.

To check for visible damage to the antenna, you’ll need to inspect it carefully for any cracks, bends, or other damage. You should also check the base of the antenna for any looseness or wobbling, as this can indicate a problem.

If you find visible damage or looseness in the antenna, you’ll need to repair or replace it to fix any radio problems. If the antenna is in good condition but you’re still experiencing radio issues, the next step is to clean it to remove any debris or obstruction that may be causing interference.

To clean the radio antenna on a 2018 Ram 2500:

  • Start by turning off the ignition and removing the key.
  • Using a cloth or a soft-bristled brush, gently clean the antenna to remove any dirt or debris. Be careful not to scratch or damage the antenna.
  • If the antenna is particularly dirty or obstructed, you may need to use a mild cleaning solution or solvent to remove the buildup. Just be sure to follow the manufacturer’s recommendations and avoid using harsh chemicals that could damage the antenna.
  • Once the antenna is clean, test the radio to see if the issue has been resolved.

If cleaning the antenna doesn’t fix the radio problems, you may need to consider replacing the antenna or seeking professional help.

Step 5: Consider replacing the radio

In some cases, replacing the radio may be the best solution for persistent radio problems in a 2018 Ram 2500. If you’ve tried troubleshooting and cleaning the antenna but are still experiencing issues, it may be time to consider a replacement radio.

Choosing a compatible replacement radio for your 2018 Ram 2500

When choosing a compatible replacement radio for your 2018 Ram 2500, there are a few things to consider

  • Compatibility: Make sure the replacement radio is compatible with your vehicle. The manufacturer’s website or a mechanic should be able to tell you which radios are compatible with your 2018 Ram 2500.
  • Features: Consider what features you want in a replacement radio, such as Bluetooth connectivity, satellite radio, or a touchscreen display.
  • Price: Determine your budget and look for a replacement radio that fits within it.

Once you’ve chosen a compatible and suitable replacement radio for your 2018 Ram 2500, you’ll need to install it.

Here are 5 general steps for installing a replacement radio:

  1. Gather the necessary tools and materials. You’ll need a set of tools, including a socket set, screwdriver set, and wire stripper. You’ll also need any mounting hardware or wiring harnesses that are specific to your vehicle.
  2. Disconnect the negative terminal of the battery. This will prevent any electrical accidents while you’re working on the radio.
  1. Remove the old radio. Depending on your vehicle, you may need to remove a trim panel or dashboard to access the radio. Consult your owner’s manual or a mechanic for specific instructions.
  1. Install the new radio. Follow the manufacturer’s instructions for installing the new radio. You may need to connect the wiring harness, mount the radio, and secure it in place with screws or bolts.
  1. Test the new radio. Once the new radio is installed, turn the ignition back on and test the radio to make sure it’s working properly.

Installing a replacement radio can be a complex process, so if you’re not comfortable tackling it on your own, it’s always a good idea to seek professional help. A mechanic or a car audio specialist can help you choose a compatible replacement radio and install it correctly.

How To Repair Your 8.4″ Uconnect 4C DODGE – RAM – CHRYSLER – Radio

2018 Ram Radio Recall

On January 11, 2018, Fiat Chrysler Automobiles (FCA) issued a recall for certain model year 2018 Ram 1500 and 2500 trucks equipped with an 8.4-inch touchscreen display. The recall affects approximately 1,900 vehicles in the United States and Canada. According to the recall notice, “a software glitch may cause the radio to reboot intermittently or become inoperative.”

This can happen when the truck is started or while it’s being driven. If the radio does reboot while the vehicle is being driven, it could cause drivers to miss important audio information such as turn-by-turn navigation directions. In addition, if the problem occurs while the vehicle is idling, it could drain the battery and cause stalling.

FCA says it will notify affected owners by mail and instruct them to take their trucks to a dealer for a free software update. The recall is expected to begin on February 16, 2018.

You Can Read Also:

2018 Dodge Ram Radio Problems

2014 Ram 1500 Radio Fuse Location

Dodge Ram Radio Not Working

2014 Dodge Ram Radio Not Working


We hope that our expert tips and step-by-step guide have helped you troubleshoot and fix your radio problems in your 2018 Ram 2500. Whether you were able to resolve the issue by checking the fuse, resetting the radio, or updating the software, we hope that these strategies have helped you get your radio back up and running smoothly.

If you’re still experiencing radio problems or have any other questions or concerns about your 2018 Ram 2500, don’t hesitate to seek professional help. A mechanic or car audio specialist can diagnose and fix any issues you may be having.

Thank you for reading and we hope these tips have been helpful. Happy driving!


  • Zayn

    Zohn Zayn Smith is a seasoned automotive enthusiast with over 15 years of experience in the industry. As the Founder and Chief Editor of Truckguider, he specializes in Dodge Ram models, including the Ram 1500 and Ram 2500. His deep understanding of these trucks makes him a trusted authority on everything from performance and maintenance to towing capabilities.

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